Frequently Asked Questions

Get answers to some of our most frequently asked questions. Don’t see what you’re looking for? Submit a ticket for an answer to your specific question.

How do I get technical support?

You can get in touch with us three ways: Voxer (recommended), opening a support ticket, or sending an email to To open a support ticket, go to your course homepage and click the button at the top that says “Submit Ticket”.

To watch our tutorial for the MBO Online Learning Portal, click here.       

Where do I go for 1-on-1 business coaching?

Voxer. You will have access to Adam and our team of business coaches here.

Are there still doctors looking for medical companies that I can service and profit from?

With over 800,000 medical providers and the cost of employees, healthcare benefits, and the additional billing requirements of medical providers there’s never been a time more beneficial for medical providers to explore outsourcing!

How long does it take to complete the program?

Our program is self-paced; the average time to completion is 4-6 weeks.

How much time do I need to commit to my business once started?
Remembering that you are building YOUR business, we strongly suggest that you work this full time. With that being said, you have to protect your current income to ensure you have the resources needed to grow your new Medical Billing Business and we understand that! Our team will build a tailor made program for you that will ensure your success while ensuring your personal cash-flow while you’re launching your new business.
What is Voxer and how does it work?

Voxer is nicknamed the “Walkie Talkie App” because in addition the instant message feature, it also allows you to send voice messages. If you need to send a screenshot or file so that we can see what’s going on from your perspective, you can do that as well.

To watch our tutorial on Voxer, click here.

How many clients will I need to reach my revenue goal?

We have created a free Income Potential Calculator to help you answer this question, click here for an estimate.

Will I need a physical office location?

Absolutely not! Our most successful “Basic and Advanced Course” licensees do not have a physical office space – they utilize virtual office locations that add a professional address and the convenience of having the opportunity to rent an office or even a conference room on short notice and only pay for it when it’s needed!

How do I edit graphics using Canva?

Canva is an easy-to-use online image editing tool that we recommend. It’s free and offers a drag and drop solution while also providing hundreds of premade templates which we highly recommend you utilize.

To watch our tutorial on Canva, click here.

When will I receive my 6-Figure Business Framework?

Students receive the 6-Figure Business Framework at the time of their 2nd Week Check In Call.

How soon can I get my first client?

We generally see students get their first client in around 60-90 days. This is partially dependent on the speed at which you complete your training modules.

Will you help me hire medical billers and/or employees?

Yes. Adam has the resources and extensive experience to help guide you in this process.

When do I hire my first employee?

This timeframe will be different for each independent business owner. It partially depends on the speed at which you complete our program, as well as the unique needs of your clients.

Where can I watch Adam’s recorded sales calls?

Upon passing the final assessment and receiving your AARCC certification, you will then receive access to a Google Drive folder that contains the recorded sales calls.

How can I submit my own sales calls for feedback?

To submit your own calls for feedback, you can send the file via Voxer or email it to     

Do you assist with getting clients?

Absolutely. Upon completing the training modules, you will get access to our Sales Acquisition Accelerator which includes additional sales training videos, recorded sales calls of Adam’s, and 1-on-1 sales coaching from Adam. We also give you a sales script, proposal & contract templates, and sales collateral as part of the 6-Figure Business Framework.

How long do I have access to the program?

12 months. After that you can choose to extend your access if you would like to.

When will I receive my certification?

Upon completing all modules (including quizzes and action steps), you will take a final exam which you are required to score at least 80% on. Once you pass that exam, you will receive your AARCC certification.

Do I need an office space?

Upon completing all modules (including quizzes and action steps), you will take a final exam which you are required to score at least 80% on. Once you pass that exam, you will receive your AARCC certification.

Should I register my business as an LLC?

We recommend this, although how you decide to register your business is entirely up to you. If you do choose to register as an LLC, we provide a Done-For-You service that makes it easy for new business owners.

Where can I purchase my website domain and/or business email?

We are an authorized reseller of domains and business email address. If you are starting a brand new website, you will want to purchase a Domain, Business Email Address, and CPanel Hosting from         


Learn how much money you can make by starting your own medical billing company.

Calculate Income

The Basics Course has everything you need to start your billing business today.

You will learn:

  • What softwares & systems to use
  • How to sell medical billing services to providers
  • How to process claims quicker & cheaper than your competition
  • How to earn extra money from your clients with ancillary services

Keeping ahead of COVID-19

We are here to help in these uncertain times! The rapidly evolving Coronavirus continues to impact people and businesses around the world. However, the federal government has determined that medical billing companies are essential businesses which means there has never been a better time to get started with MBO. If you are interested in starting your own medical billing company, please call (844) 463-3245.